🔒 Data Protection & Privacy

09 Bet Privacy Policy – How We Protect Your Data

At 09 Bet, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.

SSL Encrypted
No Data Selling
Your Rights Protected
Last updated: January 2025
Data We Collect

Only what's necessary to run your account and keep the platform secure.

How We Use It

To process transactions, verify identity, and improve your experience at 09 Bet.

Who We Share With

Only trusted service providers under strict data agreements. Never sold to advertisers.

Your Rights

Access, correct, or delete your data at any time by contacting our support team.

This Privacy Policy applies to all users of the 09 Bet platform at 09-bet.co. By registering an account or using any part of the 09 Bet platform, you confirm that you have read and understood this Privacy Policy. If you have questions at any point, contact us at [email protected].

1 Overview

09 Bet takes the privacy of its players seriously. We understand that when you share personal information with us, you're trusting us to handle it responsibly. This Privacy Policy is our commitment to you — a clear, honest explanation of how we manage your data from the moment you register to the moment you close your account.

This policy covers all personal data collected through the 09 Bet website at 09-bet.co, the 09 Bet mobile app, and any communications between you and the 09 Bet support team. It applies to all registered players and to visitors who browse the platform without registering.

09 Bet collects only the data that is genuinely necessary to operate the platform, process your transactions, verify your identity, and comply with applicable legal obligations. We do not collect data for the sake of it, and we do not sell your personal information to third parties for marketing or advertising purposes — full stop.

Your data belongs to you. 09 Bet acts as a custodian of your information, not an owner. You have the right to access, correct, and request deletion of your personal data at any time.

2 Data We Collect

The personal data that 09 Bet collects falls into several categories depending on how you interact with the platform. Here is a clear breakdown of what we collect and why:

Registration Data

When you create a 09 Bet account, we collect the information you provide during the registration process:

  • Full legal name
  • Date of birth
  • Residential address
  • Email address
  • Mobile phone number
  • Username and password (password stored in encrypted form only)

Identity Verification Data

To comply with our legal obligations and to protect all players on the platform, we may request:

  • Government-issued photo identification (national ID card, passport, or driving licence)
  • Proof of address documents (utility bill, bank statement, or official government correspondence)
  • Source of funds documentation in certain circumstances

Financial Data

  • Payment method details (mobile banking numbers, wallet IDs) — we do not store full card numbers
  • Transaction history including deposits, withdrawals, and bet settlements
  • Account balance information

Usage and Technical Data

  • IP address and approximate geographic location
  • Device type, operating system, and browser information
  • Pages visited, time spent on the platform, and features used
  • Login timestamps and session duration
  • Betting history and game activity

Communications Data

  • Records of support conversations via live chat or email
  • Feedback and survey responses you choose to submit
  • Preferences for marketing communications (if opted in)

We never collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.

3 How We Collect Your Data

09 Bet collects your personal data through the following channels:

Collection Method Examples
Directly from you Registration form, deposit/withdrawal requests, support messages, KYC document uploads
Automatically via the platform Cookies, server logs, device fingerprinting, session tracking
Third-party service providers Identity verification agencies, payment processors, fraud detection services
Publicly available sources Sanctions lists, politically exposed persons (PEP) databases, fraud watchlists

When you use the 09 Bet mobile app, we may also collect device-specific identifiers to help us detect suspicious login activity and protect your account from unauthorised access.

4 How We Use Your Data

Every piece of data that 09 Bet collects is used for a specific, legitimate purpose. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how your data is used across the platform:

  • Account management: Creating and maintaining your 09 Bet account, processing logins, and managing your preferences.
  • Transaction processing: Handling deposits, withdrawals, and bet settlements accurately and securely.
  • Identity verification: Confirming that you are who you say you are, that you meet the minimum age requirement of 18, and that your account is not being used fraudulently.
  • Legal compliance: Meeting our obligations under anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and other applicable laws.
  • Fraud prevention and security: Detecting and preventing fraudulent activity, unauthorised account access, and abuse of the platform.
  • Responsible gaming: Monitoring betting patterns to identify signs of problem gambling and to apply responsible gaming tools where appropriate.
  • Customer support: Responding to your queries, resolving disputes, and improving the quality of our support service.
  • Platform improvement: Analysing usage data to understand how players interact with 09 Bet and to make the platform better.
  • Marketing communications: Sending you information about promotions and offers at 09 Bet — only if you have opted in to receive such communications.

You can opt out of marketing communications from 09 Bet at any time by clicking the unsubscribe link in any marketing email or by contacting our support team at [email protected].

6 Data Sharing

09 Bet does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited circumstances, and only to the extent necessary for the specific purpose:

  • Payment processors: To process your deposits and withdrawals securely. These providers receive only the data required to complete the transaction.
  • Identity verification providers: To verify your identity and age as part of our KYC process. These providers are contractually bound to handle your data securely.
  • Fraud detection services: To identify and prevent fraudulent activity on the platform.
  • IT and hosting providers: Companies that provide the technical infrastructure that powers the 09 Bet platform.
  • Regulatory and law enforcement authorities: Where we are legally required to disclose information, for example in response to a court order or regulatory investigation.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections.

All third-party service providers who receive your data are required to process it only for the specific purpose for which it was shared, and to maintain appropriate security measures. We do not permit them to use your data for their own marketing purposes.

7 Data Retention

09 Bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.

Data Type Retention Period Reason
Account registration data Duration of account + 5 years after closure Legal and regulatory compliance
Transaction records 7 years from transaction date AML regulations and financial record-keeping
Identity verification documents 5 years after account closure KYC regulatory requirements
Support communications 3 years from last interaction Dispute resolution and service improvement
Technical and usage data 13 months from collection Platform analytics and security monitoring
Marketing preferences Until consent is withdrawn Consent-based processing

When your data is no longer required, 09 Bet will securely delete or anonymise it so that it can no longer be linked back to you.

8 Data Security

Protecting your personal data is a core responsibility at 09 Bet. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, destruction, or alteration.

  • SSL/TLS encryption: All data transmitted between your device and the 09 Bet platform is encrypted using industry-standard SSL/TLS protocols.
  • Password hashing: Your account password is never stored in plain text. It is hashed using a strong cryptographic algorithm before storage.
  • Access controls: Access to personal data within 09 Bet is restricted to staff who genuinely need it to perform their job functions. All access is logged and audited.
  • Two-factor authentication: 09 Bet supports two-factor authentication (2FA) for player accounts. We strongly recommend enabling this feature in your account settings.
  • Regular security audits: Our platform and infrastructure undergo regular security assessments to identify and address potential vulnerabilities.
  • Incident response: In the event of a data breach that poses a risk to your rights, 09 Bet will notify affected users and relevant authorities in accordance with applicable law.

While 09 Bet takes every reasonable precaution to protect your data, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

9 Cookies and Tracking Technologies

09 Bet uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can keep improving it.

Cookie Type Purpose Can Be Disabled?
Essential cookies Required for the platform to function — login sessions, security tokens, language preferences No — platform won't work without them
Analytics cookies Help us understand how players navigate the platform so we can improve the experience Yes — via cookie settings
Preference cookies Remember your settings and personalisation choices between sessions Yes — via cookie settings
Marketing cookies Used to measure the effectiveness of our promotional campaigns (only if you have opted in) Yes — via cookie settings or opt-out

You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the 09 Bet platform. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set.

10 Your Privacy Rights

You have a number of rights in relation to the personal data that 09 Bet holds about you. These rights are listed below. To exercise any of them, contact our support team at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days.

Right of Access

Request a copy of all personal data that 09 Bet holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where there is no longer a legal basis for us to hold it.

Right to Restriction

Ask us to restrict processing of your data in certain circumstances while a dispute is resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to processing of your data for direct marketing or where we rely on legitimate interests.

Some rights are subject to limitations — for example, we cannot delete data that we are legally required to retain. Where a limitation applies, we will explain the reason clearly in our response to your request.

11 Children's Privacy

The 09 Bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account at 09 Bet or provided us with personal data, please contact us immediately at [email protected].

Upon receiving such a notification, 09 Bet will promptly investigate, close the account if confirmed, and delete any personal data associated with the underage user. Any funds deposited by an underage user will be returned to the original payment source.

If you suspect that someone under 18 is using the 09 Bet platform, please report it to us immediately. Protecting minors from gambling is a responsibility we take very seriously.

12 Changes to This Privacy Policy

09 Bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify registered players by email or via an in-platform notification before the changes take effect. Your continued use of the 09 Bet platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.

We recommend reviewing this Privacy Policy periodically to stay informed about how 09 Bet protects your data. If you disagree with any changes, you have the right to close your account and request deletion of your data, subject to our legal retention obligations.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 09 Bet handles your personal data, please get in touch with our support team:

  • Email: [email protected]
  • Subject line for privacy requests: "Privacy Rights Request"
  • Response time: We aim to respond to all privacy-related queries within 30 days.

We take every privacy query seriously and will do our best to resolve your concern promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

Your trust is important to us. 09 Bet is committed to being transparent about how we use your data and to giving you meaningful control over your personal information. We're here to help — don't hesitate to reach out.

What Our Privacy Commitment Means for You

Privacy policies can be dense. Here's the plain-language version of what 09 Bet's approach to data protection actually means for your day-to-day experience on the platform.

No Selling, Ever

09 Bet will never sell your personal data to advertisers, data brokers, or any other third party for commercial gain. Your information is used to run your account and keep the platform secure — nothing else.

Bank-Grade Encryption

Every piece of data you send to 09 Bet travels over an encrypted SSL/TLS connection. Your payment details, personal information, and account credentials are protected at every step of the journey.

You're in Control

Access your data, correct it, or ask us to delete it — your rights are real and we honour them. Send a request to [email protected] and we'll handle it within 30 days, no runaround.

Marketing on Your Terms

We only send promotional emails if you've opted in. And opting out is just as easy — one click in any email or a quick message to our support team and you're off the list immediately.

Clear Retention Periods

We don't hold onto your data indefinitely. Each type of data has a defined retention period based on legal requirements. When the period ends, your data is securely deleted or anonymised.

Trusted Third Parties Only

When we do share data with service providers — like payment processors or identity verification services — they're contractually bound to protect it. We vet every partner before they touch your data.

Your Privacy Is Protected — Start Playing at 09 Bet Today

Now that you know exactly how 09 Bet handles your data, take the next step. Register your free account in under three minutes and enjoy a platform that puts your security and privacy first — every single day.